Privacy Policy

Last updated: February 13, 2026

IATF 16949:2016 Certified Company

Viva Exim Pvt. Ltd. ("Company", "we", "us", "our") operates the website VivaExim.com ("Website"). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or interact with our Website. By accessing or using the Website, you agree to the terms of this policy.

1Information We Collect

1.1 Personal Information You Provide

We collect personal information that you voluntarily submit when you interact with us, including:

  • Your name
  • Email address
  • Phone number
  • Company or business name
  • Address and location
  • Inquiry details from contact forms or email communication

This information allows us to respond to your inquiries, provide product or quotation details, and offer customer support.

1.2 Automatically Collected Information

When you visit our Website, we may automatically collect certain technical information through server logs, cookies, or similar technologies, such as:

  • IP address
  • Browser type and device information
  • Pages viewed and duration of visit
  • Referral URLs

This data helps us understand user behavior, monitor Website performance, and improve user experience.

2Use of Your Information

We use your personal information for purposes including:

  • Responding to your inquiries and communication
  • Providing product details, quotations, and business information
  • Enhancing Website functionality and performance
  • Communicating important updates or notices
  • Complying with legal and regulatory obligations

3Cookies and Tracking Technologies

Our Website may use cookies and similar tracking technologies to:

  • Recognize returning visitors
  • Remember preferences and settings
  • Analyze Website traffic and performance

You can manage cookie preferences through your browser settings. Disabling cookies may affect certain Website features.

4Information Sharing

We do not sell, rent, or trade your personal information to third parties for marketing purposes. We may share your data with:

  • Service providers who support our Website operations
  • Business partners necessary to fulfill your requests
  • Authorities if required by law or to protect our rights

We ensure that any third party with whom we share your information maintains appropriate confidentiality and security safeguards.

5Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, loss, misuse, or alteration. However, no method of data transmission over the Internet is completely secure.

6Third-Party Links

Our Website may include links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

7Children's Privacy

This Website is intended for users aged 18 and above. We do not knowingly collect personal information from children under the age of 18. If you believe such information has been collected, please contact us so we can delete it.

8Your Rights

Depending on applicable laws, you may have certain rights regarding your personal information, including the right to:

  • Access the personal data we hold about you
  • Correct inaccurate or incomplete information
  • Request deletion of your personal information
  • Opt out of future promotional communications

To exercise any such rights, please contact us using the details below.

9Retention of Your Information

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by applicable laws.

10Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised effective date. Your continued use of the Website indicates acceptance of the revised policy.

11Contact Information

If you have questions about this Privacy Policy or wish to exercise your privacy rights, you may contact:

Viva Exim Pvt. Ltd.

Email: info@vivaexim.com / vivaexim.india@gmail.com

Phone: +91-9899899981

Website: vivaexim.com

This Privacy Policy may be updated periodically. Please check this page for the latest version.

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